Frequently Asked Questions
Everything you need to know about shopping with Beserk
How long does shipping take?
Orders are typically processed within 24 hours. Standard shipping takes 3-7 business days, while express options are available for delivery within 1-2 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original, unworn condition with tags attached. Please note that for hygiene reasons, earrings and cosmetics cannot be returned.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later services including Afterpay, Klarna, and Zip Pay.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping costs and delivery timeframes are calculated at checkout based on the destination and package weight.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.
Are your products authentic?
Absolutely. We source all our products directly from official brands and authorized distributors to ensure that every item you receive is 100% authentic.